{"id":8187,"date":"2026-06-30T14:15:55","date_gmt":"2026-06-30T12:15:55","guid":{"rendered":"https:\/\/onlu.ch\/domtrac-docucom-before-the-shutdown-facts-and-the-path-to-cib-cosy\/"},"modified":"2026-07-24T17:44:33","modified_gmt":"2026-07-24T15:44:33","slug":"domtrac-docucom-before-the-shutdown-facts-and-the-path-to-cib-cosy","status":"publish","type":"post","link":"https:\/\/onlu.ch\/en\/domtrac-docucom-before-the-shutdown-facts-and-the-path-to-cib-cosy\/","title":{"rendered":"DomTrac &amp; DocuCom on the Verge of Shutdown? The Facts and the Path to CIB coSy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8187\" class=\"elementor elementor-8187 elementor-8108\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19de64d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19de64d0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-278ec4f8\" data-id=\"278ec4f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-652f42fe elementor-widget elementor-widget-heading\" data-id=\"652f42fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">CLARIFICATION \u00b7 MIGRATION IN BANKING<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e371a3 elementor-widget elementor-widget-heading\" data-id=\"4e371a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DomTrac, DocuCom, and the End of Support: Facts and the Path to CIB coSys<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a83ff29 elementor-widget elementor-widget-text-editor\" data-id=\"4a83ff29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With the end of support for DocFamily approaching in early 2026, there are many search queries circulating in the market, such as \u201cDomTrac\u201d or \u201cDocuCom end of support.\u201d We\u2019ll break down the three product families and show when and how a migration to CIB coSys can still make strategic sense. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17c57142 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17c57142\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-narrow\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4604d0f7\" data-id=\"4604d0f7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be0f296 elementor-widget elementor-widget-heading\" data-id=\"be0f296\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">DomTrac &amp; DocuCom<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29142045 elementor-widget elementor-widget-text-editor\" data-id=\"29142045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ELCA Products: Actively Evolving\u2014No End of Support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-68e38032\" data-id=\"68e38032\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2778e24a elementor-widget elementor-widget-heading\" data-id=\"2778e24a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">CIB coSys<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48aef8d6 elementor-widget elementor-widget-text-editor\" data-id=\"48aef8d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPotential Target Platform in the Context of a Strategic Realignment\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-121afab4\" data-id=\"121afab4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7002acce elementor-widget elementor-widget-heading\" data-id=\"7002acce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">ONLU supports<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6572aa08 elementor-widget elementor-widget-text-editor\" data-id=\"6572aa08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNeutral Evaluation, Assessment, and Migration\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25a6fa14 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25a6fa14\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cc8261e\" data-id=\"7cc8261e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ef39ab9 elementor-widget elementor-widget-heading\" data-id=\"3ef39ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do DomTrac and DocuCom do?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3dc362 elementor-widget elementor-widget-text-editor\" data-id=\"2b3dc362\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe two products cover complementary areas of document creation\u2014fully automated bulk output on the one hand, and interactive document processes on the other:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49ce39a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49ce39a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5fdb6611\" data-id=\"5fdb6611\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35108fe3 elementor-position-block-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"35108fe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-print\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDomTrac \u2013 Mass Output &amp; Batch\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFully automated creation, processing, and distribution of large volumes of documents (e.g., bank statements). At its core is a workflow engine with a database that tracks the status of each document. A post-processor groups, bundles, and generates output streams in PDF, AFP, or PostScript for each channel. DomTrac is considered the industry standard among Finnova banks (dedicated Finnova adapter) and is also used by health insurers\u2014including standard interfaces to print service providers.   \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-33186416\" data-id=\"33186416\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73552907 elementor-position-block-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"73552907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-signature\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDocuCom \u2013 Interactive Document Workflows\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tNo-code platform for workflow-driven, personalized correspondence: graphical workflow designer, dialogs and interactive documents, dual-control principle, business rules and decision tables, business adapters for mapping technical data structures to business objects, multi-client capability, versioning, and web forms for external end users. The target audience is the back offices of banks, insurance companies, and government agencies. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71a23b18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71a23b18\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8250f1\" data-id=\"e8250f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3307d0c5 elementor-widget elementor-widget-heading\" data-id=\"3307d0c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">No End of Support\u2014When Should You Consider Switching Anyway?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-244057aa elementor-widget elementor-widget-text-editor\" data-id=\"244057aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThose using DomTrac or DocuCom are under no immediate pressure to act due to end-of-life (EOL) issues. However, there are strategic scenarios in which institutions are reassessing their CCM landscape\u2014and in which CIB coSys should be included in the evaluation as a target platform: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c26b16 elementor-widget elementor-widget-text-editor\" data-id=\"32c26b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"margin: 0;\"><li><strong>Platform Consolidation:<\/strong> Multiple document management solutions (e.g., a phased-out Assentis installation plus DomTrac\/DocuCom) are to be consolidated onto a single platform.<\/li><li><strong>Core banking system replacement or expansion:<\/strong> Changes to Finnova, Avaloq, or other core systems inevitably put existing adapters and integrations to the test.<\/li><li><strong>Process and Workflow Strategy:<\/strong> Document processes should be standardized using a BPMN platform such as CIB flow or CIB seven and integrated with the rest of the process automation.<\/li><li><strong>Template Governance:<\/strong> In the future, departments will be expected to take greater responsibility for maintaining their own templates\u2014using Word-based creation, versioning, and approval processes.<\/li><li><strong>Vendor and Cost Strategy:<\/strong> Licensing models, operating costs, and vendor dependencies are reevaluated as part of a sourcing strategy.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dee49ee elementor-widget elementor-widget-text-editor\" data-id=\"dee49ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIt\u2019s important to start from an honest assessment: Migrating \u201caway from\u201d an actively supported product requires a clear strategic business case\u2014not EOL panic.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b5a44a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b5a44a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b6a2b94\" data-id=\"5b6a2b94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10186275 elementor-widget elementor-widget-heading\" data-id=\"10186275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Functional Mapping to CIB coSys<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb51927 elementor-widget elementor-widget-text-editor\" data-id=\"5cb51927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWith its components, CIB coSys covers both interactive and fully automated areas. Functionally, the picture is as follows: \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-417ba0f9 elementor-widget elementor-widget-html\" data-id=\"417ba0f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.grv-map{width:100%;border-collapse:collapse;font-size:15px;line-height:1.55}.grv-map th{text-align:left;background:#0d2a45;color:#fff;padding:10px 14px;font-weight:600}.grv-map td{padding:10px 14px;border-bottom:1px solid #dce3ea;vertical-align:top;color:#12212f}.grv-map tr:nth-child(even) td{background:#f4f7fa}.grv-map td:first-child{font-weight:700;color:#0d2a45}<\/style><table class=\"grv-map\"><tr><th>DomTrac\/DocuCom Compatibility<\/th><th>Equivalent in CIB coSys<\/th><\/tr><tr><td>Interactive Document Creation (DocuCom)<\/td><td>CIB webDesk \u2013 browser-based correspondence for case workers, with CIB webTom and CIB workbench for templates and text modules<\/td><\/tr><tr><td>Mass Output and Batch (DomTrac)<\/td><td>CIB documentServer for server-side bulk generation plus CIB darkDesk for dark processing without user interaction<\/td><\/tr><tr><td>Template and Text Organization<\/td><td>CIB webTom (centralized, version-controlled repository with roles and approval processes) and CIB workbench (Word-based template development)<\/td><\/tr><tr><td>Workflow and Process Control<\/td><td>CIB flow \u2013 BPMN-based process automation powered by CIB seven<\/td><\/tr><tr><td>Output Channels (Print, Email, PDF, Web)<\/td><td>CIB webDesk and CIB documentServer, including accessible PDF\/UA generation<\/td><\/tr><tr><td>Mass Mailings and Poststrasse<\/td><td>CIB fairBrief or integration with existing printing service providers<\/td><\/tr><\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-324a024c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"324a024c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-520bbe88\" data-id=\"520bbe88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-549beae3 elementor-widget elementor-widget-heading\" data-id=\"549beae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Migration-Specific Features: What Sets DomTrac and DocuCom Apart<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-465dcee4 elementor-widget elementor-widget-text-editor\" data-id=\"465dcee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCompared to a DocFamily migration (XSL-FO-based templates), DomTrac and DocuCom have their own unique characteristics that should be addressed early in the assessment:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11228e58 elementor-widget elementor-widget-text-editor\" data-id=\"11228e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"background:#0d2a45;color:#fff;padding:3px 10px;font-size:13px;letter-spacing:1px;\">1<\/strong>  <span style=\"color:#44566b;font-size:14px;\">Template and Layout Formats<\/span><\/p><p style=\"margin-top:10px;\">DomTrac uses a configurable formatter and workflow configurations, while DocuCom relies on dialog boxes and process definitions. CIB coSys uses RTF-based Word templates via the CIB Workbench. Automated 1:1 mapping is more heterogeneous here than with XSL-FO\u2014in practice, it has proven effective to rebuild layouts cleanly in the target system and to migrate content and text modules in a structured manner.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3075d95d elementor-widget elementor-widget-text-editor\" data-id=\"3075d95d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"background:#0d2a45;color:#fff;padding:3px 10px;font-size:13px;letter-spacing:1px;\">2<\/strong>  <span style=\"color:#44566b;font-size:14px;\">Tracking and Audit Data<\/span><\/p><p style=\"margin-top:10px;\">DomTrac tracks the status of each document in a database. Before the system is replaced, it is necessary to determine which tracking and log data must be continued for operational purposes, migrated for historical records, or archived in an audit-proof manner\u2014particularly for document types subject to regulatory requirements. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16f0afa2 elementor-widget elementor-widget-text-editor\" data-id=\"16f0afa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"background:#0d2a45;color:#fff;padding:3px 10px;font-size:13px;letter-spacing:1px;\">3<\/strong>  <span style=\"color:#44566b;font-size:14px;\">Batch, Bundling, and Output Logic<\/span><\/p><p style=\"margin-top:10px;\">Post-processor functions such as grouping, bundling, envelope control, and channel-specific output streams (PDF, AFP, PostScript) must be replicated in CIB documentServer, CIB darkDesk, and, if applicable, CIB fairBrief, and tested under realistic load conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-799c04e5 elementor-widget elementor-widget-text-editor\" data-id=\"799c04e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"background:#0d2a45;color:#fff;padding:3px 10px;font-size:13px;letter-spacing:1px;\">4<\/strong>  <span style=\"color:#44566b;font-size:14px;\">Interfaces and Integrations<\/span><\/p><p style=\"margin-top:10px;\">Core banking connections (such as the DomTrac-Finnova adapter), print service providers, envelope stuffing and shipment tracking systems, archiving\/DMS, and CRM are the key migration risks. The new integration should be loosely coupled and API-oriented so that the document platform remains independent of individual line-of-business applications. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75545a84 elementor-widget elementor-widget-text-editor\" data-id=\"75545a84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe rest of the process follows the proven ONLU migration model described in the DocFamily article: assessment and inventory, target architecture, mapping, Template Factory, proof of concept using reference templates, automated quality assurance, and rollout in business-specific phases with parallel operation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63f7494d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63f7494d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2513c2b2\" data-id=\"2513c2b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d9cff70 elementor-widget elementor-widget-text-editor\" data-id=\"2d9cff70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Assentis customers, on the other hand, need to act quickly:<\/strong> Anyone currently using DocFamily should plan their migration now, as regular support ends in early 2026. We outline what a controlled migration program to CIB coSys looks like in the article \u201cEnd of Support for Assentis DocFamily: How to Successfully Migrate to CIB coSys.\u201d <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-79773cc1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"79773cc1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cfb4fca\" data-id=\"6cfb4fca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6629ede5 elementor-widget elementor-widget-heading\" data-id=\"6629ede5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23aa1cc4 elementor-widget elementor-widget-text-editor\" data-id=\"23aa1cc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DomTrac and DocuCom are active, further-developed products of the ELCA Group; the widely cited end of support applies exclusively to the Assentis DocFamily. Those currently using these systems can make decisions without time pressure and based on strategic criteria: platform consolidation, process integration, template governance, and sourcing strategy. <br><br>If the decision is made to realign the business, CIB coSys offers a fully functional target platform\u2014ranging from the interactive webDesk to batch processing with darkDesk and documentServer, all the way to BPMN process control with CIB flow. The key is a thorough assessment that takes templates, tracking data, batch logic, and interfaces into account from the very beginning. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a85ab44 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a85ab44\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1658fabc\" data-id=\"1658fabc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6be768ce elementor-widget elementor-widget-heading\" data-id=\"6be768ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reevaluate the landscape?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42324ff0 elementor-widget elementor-widget-text-editor\" data-id=\"42324ff0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tONLU assists banks and insurance companies with the impartial evaluation of their document platforms\u2014from conducting an initial assessment and comparing platforms to a controlled migration to CIB coSys.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2ad7ed elementor-widget elementor-widget-button\" data-id=\"6a2ad7ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onlu.ch\/en\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request an Evaluation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-571816d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"571816d8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1055a75e\" data-id=\"1055a75e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11126e5a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"11126e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-380d4516 elementor-widget elementor-widget-heading\" data-id=\"380d4516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Sources and References<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59383483 elementor-widget elementor-widget-text-editor\" data-id=\"59383483\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul style=\"margin:0;\"><li>Smart Communications announced the acquisition of Assentis Technologies in January 2021; the transaction was completed in February 2021.<\/li><li>Several CCM service providers have consistently communicated that support for the Assentis DocFamily will end \u201cin early 2026\u201d; we are not aware of any public end-of-life page from the manufacturer. According to industry sources, support for use within Avaloq will continue for a slightly longer period. Individual contract terms should be reviewed separately.  <\/li><li>Docucom AG (Rapperswil-Jona) has been part of the ELCA Group since mid-2021; DomTrac and DocuCom are being actively marketed and further developed as \u201cMosaic Domtrac\u201d and \u201cMosaic Docucom.\u201d<\/li><li>ELCA describes DomTrac as the industry standard for Finnova banks, with use also among health insurers; a dedicated Finnova adapter is available.<\/li><li>CIB describes CIB coSys as a correspondence management system comprising the components CIB webTom, CIB workbench, CIB webDesk, CIB darkDesk, and CIB documentServer, as well as CIB flow for process automation.<\/li><\/ul><br>As of July 21, 2026\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CLARIFICATION \u00b7 MIGRATION IN BANKING DomTrac, DocuCom, and the End of Support: Facts and the Path to CIB coSys With the end of support for DocFamily approaching in early 2026, [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8187","post","type-post","status-publish","format-standard","hentry","category-nicht-kategorisiert"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DomTrac &amp; DocuCom on the Verge of Shutdown? 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